Dental Office Staff Toledo, OH

Hires Dental Care is a place where the genuine care and comfort of our patients is our highest priority. We pledge to provide the finest dental care experience for our patients, using the most current technologies and most comfortable and relaxing treatments possible to ensure they receive nothing but the best when it comes to their smiles.

Our highly trained and dedicated staff operates with honesty and integrity, creating lifetime relationships with our patients based on trust. We are committed to fulfilling even the unexpressed wishes and needs of our patients through exceptional care in an atmosphere that feels as close to home as possible.


Karen has been a Dental Hygienist with Hires Dental Care since 1992. She received her Dental Hygiene certification and a Bachelor of Science in Education from The Ohio State University. Karen’s strength is her passion for patients’ dental nutrition and health, and making all of her patients feel comfortable and relaxed. Born and raised in Toledo, Karen has been involved in scouting, as a leader for more than 10 years, and is active in her church community. She enjoys her family first and foremost; but also enjoys gardening, snow skiing and is a huge OSU football fan!


Hires Dental Care has been lucky to have Carol on their team since 1990. She received an Associate’s Degree in Applied Science Dental Hygiene Program from Owens Community College in 1986. In addition to her degree, Carol is certified and licensed by the State of Ohio and holds a certification in Life Support and A.Q.P. Carol gets great satisfaction from helping her patients improve their oral health as well as their smiles. A Toledo native, she enjoys spending time with her family, serving as a cheerleader for her three children during their sporting events, and participating in outdoor activities such as rollerblading and tennis.


Ashley is a licensed Dental Hygienist with an EFDA certification as well as Local Anesthesia and has been working at Hires Dental Care since 2009. She is an active member of the Toledo Dental Hygienist Association (TDHA) and a graduate of Owens Community College. Ashley’s college activities included membership in Phi Theta Kappa National Honors Society and volunteering many hours educating young children and adults on the importance of oral health. Ashley is committed to ongoing education and attends continuing education courses throughout the year to stay current with emerging dental trends. In her free time, Ashley enjoys playing volleyball, tubing, jet skiing at the lake, and traveling with her family. Her favorite part of working at Hires Dental Care: ” We have just as much fun together at the office, as we do outside of the office.


Sarah joined the Hires Team in November 2014. She graduated with honors from BGSU, earning a Bachelor of Science Degree in Education and an Associate’s Degree in Dental Hygiene. In the past, she has practiced dental hygiene in Bowling Green and Indianapolis. Sarah’s hobbies include skiing, jogging, swimming, and playing both the piano and the guitar. She also volunteers for the Junior League of Toledo. She and her husband have two daughters, a beagle named Cinder, and a cat named Max. What she loves the most about Hires Dental Care: “The friendly atmosphere and professionalism.”


Kali officially became part of the Hires team in September 2015 as a dental hygienist. She has volunteered during our Stars, Stripes, and Smiles event and has filled in for vacationing hygienists since May. Kali graduated Owens Community College Magna Cum Laude with an Associate’s Degree in Dental Hygiene. She is currently working towards her Bachelor’s in Dental Hygiene at The Ohio State University. She is a member of the Sigma Phi Alpha Dental Hygiene Honor’s Society and has her Local Anesthetic Certification. She is also a member of the America Dental Hygienist Association and the Toledo Dental Hygienist Association. She also volunteers for Give Kids a Smile. In her free time, Kali enjoys spending time with family, hiking, gardening, biking, camping, traveling and cooking. She and her Goldendoodle, Macy, love to go for long walks in the park. One reason she is excited to work for Hires Dental Care: “I get to work with a great team in a great office. The atmosphere is so warm and inviting!”


Jennifer joined the Hires Team as a Dental Hygienist in August 2016. She’s a graduate of Owens Community College and is certified in local anesthesia and medical emergencies. She also volunteers for Give Kids a Smile. When she’s not treating patients, Jennifer enjoys running. In fact, she is registered to attend one 5k race a month! Another hobby she enjoys is spending time with family, which includes her three brothers, two nephews, and niece. “I enjoy working at a private practice because the patients receive more personalized care. I’ve heard nothing but great things about the staff at Hires Dental Care!”


Melanie joined Hires Dental Care as a Registered Dental Hygienist in 2018. She studied at Owens Community College and most recently was a traveling dental hygienist in the Washington, D.C. area. An ADHA member, Melanie hopes to someday volunteer on a medical and/or dental mission trip to help those in need. When she’s not working, Melanie enjoys kayaking, traveling, being active outdoors, and spending time with family and friends.

Jessie – Team Leader

Jessica “Jessie” Galloway graduated from the Toledo Dental Academy in 2000 and later became a Certified Dental Assistant with specialized training in Invisalign, Implant Surgery, and Zoom Whitening. Fluent in Spanish, she is a wonderful asset to the Hires Dental Care team. Jessie’s hobbies include scrapbooking, rollerblading, watching basketball, watching movies, and baking with her son. Dancing and music are just a few of her other interests. Jessie has a true passion for her work and loves that it gives her the opportunity to make people smile.


Since 2011, Diana has been assisting Dr. Hires and his associates with patient treatment. Her friendly demeanor and contagious laugh allow even the most nervous of patients to feel relaxed. Diana has extensive training in both Invisalign treatment and Metz Appliances, which are used to treat snoring and mild to moderate obstructive sleep apnea. Because she loves the field of dentistry, she gives her time each year to volunteer at Stars, Stripes and Smiles of Toledo and Give Kids a Smile. When she’s not working, Diana enjoys reading, cooking, and spending time with her two children and dogs. “I love my work family here at Hires Dental Care and having a job where I make people smile!”


Prior to joining Hires Dental Care in 2013, Tori completed her certification for dental assisting and also received her radiography license. During her free time, Tori enjoys coaching cheerleading, hanging out with friends and having a good time. What she loves the most about Hires Dental Care: “I love working with my team. Everyone is always helpful, understanding, and they make you feel welcome—we are all like family! They have also motivated me to get back into school to study dental hygiene.”


Lacey joined the Hires Dental Assistant Team in June 2015. She graduated from Ross Medical College with a 4.0 GPA and received her Radiography License. She has several years of experience with dental assisting and has been a volunteer at Hires Dental Care’s Stars, Stripes & Smiles event. Lacey also volunteers for the Zenobia Shrine. When she’s not working, Lacey loves playing with her young son, family boat rides, and riding dirt bikes.


Carolyn joined the Dental Assistant Team at Hires Dental Care on February 26, 2018. Currently, she splits her time between assisting and working at our front desk. She has a wealth of knowledge, having been in the dental field for 30 years. Carolyn received an Associate’s Degree in Dental Assisting, is licensed in radiography, and is certified in CPR & AED. When she’s not assisting chair-side, you might find Carolyn hitting the links, crocheting, or working on a new needlepoint.



Makenzy became an “official” Hires Dental Care staffer on March 5, 2019, after interning at the practice. She received her dental assisting certification from Penta Career Center and is also CPR certified. Makenzy shares her passion for good dental health by speaking at elementary schools where she demonstrates proper techniques for brushing and flossing. Her hobbies include watching football and baseball games, and babysitting. “I’ve been doing it forever – I love kids!” When asked why she was excited to work for Hires Dental Care, Makenzy said, “I am excited to grow closer with this dental family and learn new things!”


Kim previously worked for Hires Dental Care before moving out of state in 2017 and returned to the practice on October 3, 2019. She’s been working as a dental assistant for 11 years and holds a radiology license. Kim and her husband have been married nine years and have two daughters ages two and seven. In her free time, she enjoys watching movies, running, shopping, and playing with her girls. “I’m so glad to be back – I missed working with the wonderful staff and doctors!”

Jenny – Office Manager

jennySince 2009, Jenny has made patients feel welcome as they walk through the door at Hires Dental Care. She received her Associate’s Degree from The University of Toledo and has held many positions in the dental field including clinical positions. Jenny has worked as a dental assistant, hygiene coordinator, call center manager, and she also managed six dental offices helping them to get off the ground while staying organized. In 2019, Jenny was promoted from the Front Desk Team Leader to Office Manager. Away from work, Jenny enjoys supporting her daughter’s activities and spending time with her husband Todd and their 4-legged fur babies. What she loves the most about Hires Dental Care: “Helping people overcome their fear of the dentist so they can change their smile!”

Erica – Marketing Manager

With 20 years of marketing, advertising and graphic design experience, Erica joined Hires Dental Care in early 2015. She received her Bachelor of Arts Degree in Communications and Psychology from Adrian College. Her volunteer efforts include the Toledo Blade Northwest Ohio Spelling Bee and she’s the Event Director for Hires Dental Care’s Stars, Stripes & Smiles event. During her free time, Erica loves going to Wildwood Metropark with her toy poodle Murray, attending concerts and art festivals, searching for the latest item on her antique wish-list, and drawing with charcoal and hard pastels. What she loves the most about Hires Dental Care: “The staff here always puts the patient first. They are welcoming, fun and are experts at helping patients with dental anxiety. And behind the scenes, we are truly like a family – we help one another and pick on each other! We genuinely look forward to coming to work!”

Katie – Hygiene Team Leader

Katie Prior to joining the team at Hires Dental Care in 2012, Katie received top honors at Ross Medical for Dental Assisting and Dental Reception. Her knowledge of the clinical aspect of the practice helps her assist patients throughout their process. Katie enjoys spending time with her husband, son Carter, step-daughters and decorating their home. What she loves the most about Hires Dental Care: “The staff that we have in place is not only smart and hard-working, but they are caring for each other and our patients.”

Kim – Financial Coordinator

kimKim comes to Hires Dental Care with a degree in Psychology and several years of experience in dental management. She enjoys problem-solving and working to protect patient finances. Kim’s main focus is to advocate for patients’ financial interests. When she is not at work, Kim enjoys photography, scrapbooking, and spending time with her niece. Kim is outgoing and loves interacting with and helping the people around her.

Marilyn – Insurance Coordinator

Marilyn Marilyn brought 15+ years of medical insurance experience with her when joining Hires Dental Care in 2014. When not in the office, she likes to read, play cards, and take advantage of her pool in the summertime. She and her husband Mike have three beautiful daughters and even more grandkids!


Brittany – Patient Care Coordinator

Brittany joined Hires Dental Care as a Patient Care Coordinator in June 2016. She is a graduate of Ross Medical College and a Whitmer High School alum. Her credentials include CPR, nitrous oxide, radiology, and dental assisting. She most recently worked as a dental assistant in pediatric dentistry. In her spare time, she enjoys being around family and friends. Brittany is also a health enthusiast and loves to stay active.

Rebecca – Patient Care Coordinator

Rebecca joined Hires Dental Care in October of 2017 as a Patient Care Coordinator.  She brings a wealth of knowledge to our office, having been in the dental field for 16+ years. “I enjoy helping people and making it easier for them to visit the dentist.” In her free time, Rebecca enjoys shopping and spending time with her husband Rob and son Devon.


Sha-Ron – New Patient Coordinator

Sha-Ron joined Hires Dental Care as the New Patient Coordinator on October 1, 2019. She has an extensive dental background that includes billing and coding, treatment coordination, and she’s also a registered dental assistant. In her spare time, Sha-Ron volunteers by reading to children, spending time with her son and daughter, shopping, and vacationing. “I am excited to become a part of a dynamic team with such knowledgeable doctors and staff.”

Request Appointment Hires Dental Care is a BBB Accredited Dentist in Toledo, OH


New Patients 419.365.2217

Current Patients 419.475.6673

Fax: 419.475.0082



Mon - Thurs : 8 am - 8 pm
Friday: 8 am - 4 pm
Saturdays: 8 am - 12 pm (we are open one Saturday a month; please call for dates)

Call by 11am, Monday - Friday for a same-day emergency appointment.